MAINTENANCE SERVICES

KGHM ZANAM S.A. Self-propelled Mining Machinery (SPMM) Repair Department provides warranty and post-warranty services. Areas of activity include KGHM Polska Miedź S.A. and such countries as Estonia, Kazakhstan, Russia, Israel, Germany, and Canada. The employees are delegated to mines where they implement or test KGHM ZANAM products.

The tasks of the SPMM Repair Service Department include:

  • warranty and post-warranty services for SPMM and other devices manufactured by KGHM ZANAM S.A.,
  • sale of parts and components for machinery and equipment,
  • periodic inspections,
  • machinery upgrades and overhauls,
  • training operators in handling machinery,
  • technical counselling.

The technical support of the SPMM Repair Services Department is provided by:

  • dispatchers responsible for receiving complaints and requests for post-warranty repairs, and operating a system of registering and coordinating those claims,
  • specialised services for sub-assemblies included in machinery and equipment manufactured by KGHM ZANAM,
  • specialists in the Repair Service Department responsible for selling spare parts who have their own central warehouse available,
  • experienced and qualified staff and modern diagnostic equipment.

The technical background of the Repair Service Department is being constantly innovated and enriched with the newest control and measuring devices. We provide customers with the optimum level of support and technical maintenance, and make warranty for services performed.